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Financial services

BRSR for banks, NBFCs and insurers, where the people data is the hard part.

Social and governance disclosures come from HR, information security, finance and the secretarial team. Sustano gives each owner their KPIs, keeps the evidence with every answer, and lets the company secretary review and lock.

The problem

Why financial services BRSR is different

Listed banks, NBFCs and insurers in the top 1000 file BRSR like any other company (SEBI circular 2021/562). The difference is where the data comes from.

  • The data owners are functions, not plants: HR, information security, customer service, finance and the secretarial team.
  • Social and governance disclosures dominate, and much of the BRSR is narrative that needs evidence behind it.
  • The company secretary signs off, but the working sits in email attachments from several departments.

Five BRSR Core attributes usually need the most work (SEBI, Format of BRSR Core; all nine):

BRSR Core social and governance attributes, with an example KPI
BRSR Core attribute KPIs in Sustano Example KPI
Employee well-being and safety 5 Spending on the well-being of employees and workers
Gender diversity 2 Gross wages paid to women as a share of total wages
Inclusive development 2 Job creation in smaller towns
Fairness with customers and suppliers 2 Instances of customer data breaches
Openness of business 7 Share of related-party transactions
Illustrative example

A fictional NBFC gets its BRSR to sign-off

Illustrative: a fictional company. Names and figures are examples only.

  1. A fictional listed NBFC sets up its head office and regional offices, and gives each BRSR disclosure an owner.
  2. HR enters well-being spend and wages by gender with payroll summaries attached. Information security records the year’s customer data-breach count with the incident register.
  3. Finance fills in the related-party table from approved figures, so the table and the report always agree.
  4. The company secretary, as reviewer, returns one narrative with a comment, then approves and locks the rest.
  5. When every required disclosure is locked, the final report is generated for filing.
FAQ

Frequently asked questions

Does Sustano calculate financed emissions?

No. Sustano covers the BRSR and BRSR Core disclosures about your own organisation, including GHG Scope 1 and 2. It does not calculate financed emissions or provide portfolio analytics.

Can narrative answers carry evidence?

Yes. A narrative answer can point to the documents that support it, and must do so where BRSR asks for evidence.

See a BRSR disclosure move from HR to a locked report.

Book a demo and we will walk through disclosure assignment, evidence and secretarial sign-off with an illustrative dataset.