Legal
Sub-processors
Sentient Softwares Private Limited uses the service providers below to run Sustano. Each processes data only to provide its service to us, under a written agreement that requires it to protect the data. Your product data is stored in India; the providers used for AI document import process outside India.
| Sub-processor | Purpose | Data involved | Location |
|---|---|---|---|
| Google Cloud (Google LLC) | Hosting, database, file storage and encryption keys for the Sustano product | All product data | India (Mumbai region) |
| Cloudflare, Inc. | Website hosting and delivery, bot protection on the contact form, cookieless website analytics | Website visitor technical data; contact-form submissions in transit | Global network |
| Brevo (Sendinblue SAS) | Email delivery and records of contact requests | Names, work emails and messages; product notification emails | European Union |
| OpenAI, L.L.C. | Reading documents for AI document import, under no-training, no-retention terms | Text of documents your organisation submits for import | United States |
| TypeSafe | Choosing between candidate values during AI document import, under no-retention terms | Text extracts from documents submitted for import | United States |
Changes to this list
We update this page before a new sub-processor starts handling customer data, and notify customers as their agreement with us specifies.
Contact
Questions: [email protected].